Full service for your success
Service. Support. Solutions.
All-round full service goes without saying for us: expert project support, repairs and spare parts, marketing support, transparent quality management and flexible ordering. All from a single source.
3-year
warranty on our own brands
Up to 5-year
warranty on MONACOR by PASCAL
7-year
warranty on Pöschel
At least 2
specialists per project – technical and commercial
From advice to after-sales services
Five building blocks. One standard.
Well supported in every project phase — efficient, dependable and practical.
Technical Project Management
Your project is our project.
On large projects we are your all-round project support — from preliminary planning to completion.
Repairs and spare parts
Sertronics repair service
After-sales from a single source: short response times, fixed contacts, organised spare parts supply.
Marketing
Your marketing mix
Our marketing team supports you with expertise in strategy, creative work, PR and online marketing — for effective customer communication and presence at the point of sale.
Product quality management
Understand the need. Develop the solution.
Holistic quality management along the entire value chain — including supplier audits and three years’ warranty on all own brands.
Ordering
Simple, flexible, 24/7.
B2B webshop, a personal contact or email — you decide how you want to order.
Service all the way.
Service is a craft — not an add-on.
We see service as an integral part of the value chain: from the data sheet through sample testing, series production and delivery to the repair case, the same standard applies — dependable, transparent, traceable.
The result: consultants, installers and dealers get more than products from us — they get the certainty that someone is working alongside them when it matters.
Questions?
Get in touch with us now.
Do you need support? Do you have a concrete project idea or individual requirements? Talk to us — together we will develop the right solution.
